Latest Updates:

Policy

Fare &Policy:  

N – Normal: It indicates the upper fare.

O – Oscar: It indicates the second category fare.

P – Papa: It indicates the third category fare.

Q – Queen: It indicates the fourth category fare.

R – Roger: It indicates the fifth category fare.

S – Sugar: It indicates the lowest category fare.

  1. Cancellation Policy:
  • If the ticket on Normal fare is cancelled, no charges shall be taken for once. If cancelled again, 10% on fare shall be charged for cancellation.
  • If the ticket on Oscar fare is cancelled at least one day prior to the flight date, 25% cancellation charge on the fare will be applicable. While, 50% cancellation charge on the fare will be applicable if the booking is cancelled on the same day.
  • If the ticket on Papa fare is cancelled at least one day prior to the flight date, 50% cancellation charge on the fare will be applicable. While, there shall be no refund if the booking is cancelled on the same day.
  • If confirmed passengers cancel their bookings in Queen, Roger and Sugar Fare one day prior to the flight date or the same day, there shall be no refund. It shall be treated as No Show.

 

  1. Reschedule Policy:
  • If the ticket on Normal fare has to be rescheduled, no charges shall be taken for once. If rescheduled for the second time, additional Rs 500 shall be charged.
  • If the ticket on Oscar fare has to be rescheduled, additional Rs 500 shall be charged.
  • If the ticket on Papa fare has to be rescheduled, additional Rs 500 shall be charged.
  • If the ticket on Queen Fare has to be rescheduled, it has to be upgraded to Papa fare. The difference amount along with additional Rs 500 shall be charged.
  • If the ticket on Roger Fare has to be rescheduled, it has to be upgraded to Queen fare. The difference amount along with additional Rs 500 shall be charged.
  • If the ticket on Sugar fare has to be rescheduled, it has to be upgraded to Roger fare. The difference amount along with additional Rs 500 shall be charged.

 

  1. Discount Policy:
  1. Infant Discount Policy:
  • Any child below or equal to 2 years shall be considered as an infant. No fare shall be charged in such case.
  1. Child Discount Policy:
  • Any child above 2 years and below or equal to 12 years shall be considered as child. A discount of 33% on normal fare will be given and all policy of N category will be applicable.
  1. Senior Citizen Discount Policy:
  • Any passenger above or equal to 65 years shall be considered as senior citizen. 25% discount shall be given on the Normal fare.

 

  1. Baggage and Cargo Policy:

       1. Baggage:

  • Maximum baggage of 25 KG per passenger including hand carry will be allowed. In case of excess baggage, Rs 125/KG shall be charged for all destinations.
  1. Cargo:
  • Rs. 100/KG shall be charged for cargo for all destinations.

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Babu Ram Acharya Marg 
Sinamangal - 9, Kathmandu

P.O.Box: 3337
Email: info@sauryaairlines.com

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Reservation:
+977 1 4116626 / 27 / 28
 
Head office:
+977 1 4116608 / 09 / 10



 

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